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Client Growth Corner: Level III Training

The Client Growth Corner is an ongoing column from our Client Growth Coordinator. Hi All, You may have seen an email in your inbox from Jim Lahner, our new VP of Customer Experience. Jim has hit the...

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Client Growth Corner: Easing the pain

The Client Growth Corner is an ongoing column from our Client Growth Coordinator Hi All, I’ve been hearing more and more grumblings lately from customers regarding turn-around time for jobs and site...

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Client Growth Corner: Self-sufficiency as the answer

The Client Growth Corner is an ongoing column from our Client Growth Coordinator Hi All, Thank you all for making the release of Access Four51 such a success! We’ve seen a lot of cases coming in off...

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Radio Four51: Level 3 Training Makes the Difference

This week’s podcast features testimonials from three Four51 customers about their experience becoming Level III trained. Bob Sindelar from Lake Erie Graphics, Joan Taylor from Mercury Print...

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Four51 News: Becoming Self-Sufficient with the Application

I know this topic has been covered extensively on the blog, but self-sufficiency with the Four51 application is really the ticket to success. The Four51 network members who are Level 3 trained are...

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Four51 News: End of production reminder

As a quick reminder here on Insights, we are ending all discretionary template production as of this Friday, August 31st. If you have a contract saying otherwise, we are absolutely committed to...

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Four51 News: Training New and Improved for ’08

In the spirit of a new year we have overhauled our Level 3 Pageflex training and expanded the session to now encompass three days of in depth training at our new office. Four51 Pageflex training is a...

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Four51 News: Certified User Program

Four51 is rolling out a new Four51 Certified User Program and if you’re reading it here, you’re reading it first! The Certified User Program offers a way to take your Four51 application knowledge to...

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Four51 News: Certified Course Signup Available

I wrote about the new Certified User Program on Monday and wanted to give you the big update today–registration is now open! Access Four51 has been completely updated with the new certification...

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Four51 Tools: New Admin Fundamentals course

I know this post seems a little sales-y, but I wanted to share my recent experience of getting an application refresher. Everyone at Four51 is trained on the Four51 application initially but by now...

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Four51 Tools: New training courses start next week!

It seems like forever since we announced the new training and certification courses but the time is here–classes start next week! If you haven’t looked into the new curriculum, you can do so on Access...

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Four51 Tools: We don’t know what we don’t know!

My name is Oliver Lederer. I wanted to take this opportunity to introduce myself as the new leader of the support and training group here at Four51. Collectively, we refer to this function as Customer...

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Training Guy: New Blog thread from Four51 trainer Mike Moebeck!

Greetings everyone! I am Mike Moebeck. Most of you who are reading this have probably been tortured by my “jokes” already, so nothing I write about should surprise you. I will be keeping this blog...

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Four51 Tools: Creating a Four51 Expert

Four51 recently rolled out a series of new application training certifications. Via these certifications, Four51 users become experts, learning how to leverage Four51 features and functionality to...

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Four51 Tools: Invest in Yourself

A few days ago, I had a conversation with a customer who had recently joined the Four51 network and was in the process of setting up a site for one of his clients. He was going through the storefront...

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Four51 Tools: Sell better with sales training

Just as there are many salespeople and many different ways to sell, there are numerous ways to sell with Four51. However, some e-commerce sales tactics are universal. Four51 now offers a two-day...

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Training Guy: Training Galore!

Sorry for the delay in getting to post #2! I have been very busy teaching and training. Not long ago we experimented with offering two certifications in a single week to great success. Prior to that...

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Four51 Tools: An Open Mind

I spent the other week with our trainer, Mike, in one of the largest training sessions we have conducted to date. This session was dedicated to one customer who flew employees in from around the...

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Thoughts from Four51: Form meets function when learning is fun

Everyone is passionate about something–it’s human nature–and we will relentlessly choose to learn more and more about our interests. I’ve recently developed an interest in history. It’s a topic I have...

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Training Guy: Surviving Triple Training

Greetings all! I have had a very busy run lately. My vocal chords are happy with me for the moment, though I do love talking… At any rate, I recently conducted the first Triple Training week. I am...

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Training Guy: New Classes and Functionality on the Horizon

First of all, thank you to all the fine folks who filled out or training survey last week. The response has been overwhelming and a lot of folks responded with some very consistent requests. I am...

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How big is your toolbox?

Think about the mechanic you take your car to when it needs repair. Next time you visit, take a look at the wide range of tools he has at his disposal. Compare his tools to a novice mechanic who starts...

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If Only I Had Known

Come to training, and I promise you will hear this: “I didn’t realize that I could do that!” And it’s not the newbies who say this. It’s the veterans who have been using the system for a while and have...

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“I didn’t know that?!” Training at Four51

“That is new to me… I didn’t know that… You can do what?… Neat!…”  These are all the phrases that make us smile when we have new trainees in our classroom, and we hope to hear some of that this …...

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